Most of our pieces are handcrafted locally at our Brooklyn-based facility, where quality and craftsmanship are at the heart of everything we do.

From design to finishing, our rigorous quality control process ensures every piece is precise, durable, and beautifully made, all under one roof for a seamless production experience.

RIVA is a family-owned permanent jewelry company committed to ethical practices and sustainable manufacturing. Every piece is crafted with care, combining expert craftsmanship and responsibility to our community and planet.

We serve retailers, professional jewelry artists, B2B partners, and direct customers. You can create a customer account or a wholesale account to access discounts and special pricing.

You can reach us via email at info@rivaprecision.com, through our chat box, or call: +1 (718) 361-3100. Our support team is available Monday–Friday, 9am–4pm and happy to assist with any questions or requests.

Hi, you can create a business account with us through this link: https://rivaprecision.com/account/register make sure to select the "Business" option and fill in all the required information. Please let us know if you need any further assistance!

Account applications are reviewed within 1–2 business days once all information has been submitted.

If your application is still under review, please allow up to 2 business days. If you haven’t received confirmation after that, reach out to our support team and we’ll be happy to assist.

Click “Forgot Password” on the login page to reset your password. To update account details, log in and go to My Account, or contact our team for support.

Wholesale prices are only visible once you’re logged in to your approved business account.

Permanent jewelry is wearable art designed to be worn continuously, often as bracelets or chains, without clasps. Our pieces are crafted for durability, comfort, and timeless style, making them perfect for everyday wear or special occasions.

Our most popular sizes are Medium and Large in the 2mm bangle cuff. We recommend keeping a variety of sizes on hand to ensure you’re ready to fit every customer who walks through your door.

Our Mixed Metal Starter Pack in 2mm is the favorite among customers and jewelry artists. It includes a versatile mix of gold and silver bangles, making it perfect for experimenting with different styles or starting a permanent jewelry collection. View the bundle here.

At this time, customization is not available, but we’re always looking to improve our packs. Please email us your suggestions, we love hearing ideas to make our starter packs even better!

Yes! You can mix metals in your bangles, chains, or charms to create a unique look. Combining gold, silver, and other metals allows you to personalize your permanent jewelry collection.

Our minimum order quantity is 12 inches, and chains are sold in 12-inch increments. This allows you to order exactly what you need while maintaining consistent wholesale pricing and quality.

Yes! In addition to chain sold by the spool, we offer a curated selection of finished chains with clasps. These are available in increments, making it easy to stock ready-to-wear pieces for your customers.

The most popular necklace chain for women is the cable chain. It’s a timeless, versatile style that pairs well with charms, pendants, and permanent jewelry, making it a go-to choice for everyday wear.

Our jewelry is tarnish-resistant. For best results, store pieces in a dry place with anti-tarnish strips and use jewelry wipes to keep them shining while wearing.

Jump ring size should match the chain thickness and link size. Finer chains work best with smaller, lightweight jump rings, while thicker chains need larger, sturdier jump rings for proper strength. Contact us for help picking out the right jump ring size.